Instructions

 

The following are steps for accessing Telephone Teller and completing transactions using the service.

1)    To use Telephone Teller, call the credit union at 435-753-4080 or 800-248-6361 and enter extension 1.

2)    Enter your account number followed by the pound (#) sign.

3)    Enter your telephone access code followed by the pound (#) sign. Your access code is the last four digits of the primary member’s social-security number. You can change your access code by picking any four-digit number you’d like; always keep this code and your PIN a secret!

4)    Continue in Menu Mode to listen to a menu of functions and select choices or switch to Expert Mode by entering the appropriate service code. To learn more about Expert Mode and service codes, contact our Member Care Center and request a Telephone Teller directory or click here to view the Telephone Teller directory menu.

To make monetary transfers from one account to another (even if they're both your own), call our Member Care Center once to preauthorize this option for each account.