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eBenefits Articles - Identity Theft


Identity theft is the fastest growing crime in America. In 1999, 13% of Americans had been victimized by identity theft. Victims can expect to spend upwards of $1,000 and 200 hours of work to clear their good name and credit rating.

What is identity theft?

When one person steals another's personal information and uses it fraudulently. It is usually a financial crime. In 1998, identity theft became a federal crime. Forty-seven states have also passed anti-identity-theft laws. Identity theft is an easy crime to commit and difficult to investigate and prosecute.

Common techniques for collecting personal information include stealing wallets, handbags, and mail (especially pre-approved credit card offers). Dumpster diving (going through a business or individual's trash) is another popular method where thieves are looking for discarded mail, personnel files, and documents. Unscrupulous employees of retail stores, gas stations, restaurants and so forth can sell or use personal information from credit cards, drivers licenses, and so on. Other methods to gather personal information include theft from mailboxes and calling potential victims posing as a legitimate figure seeking information. The most important and frequently used information identity thieves can obtain is a social security number.

How does one protect themselves from identity theft?

(1) Don't carry one's social security card; (2) regularly monitor one's credit histories; (3) destroy discarded mail with any personal information on it; (4) never carry ATM or credit card personal identification numbers (PIN).

Here's what you can do to minimize your risk of having your personal information used fraudulently:

By clicking on some of the links below you will be transferred to another company's website. USUCCU is providing these links as a service to you and is not responsible for the content or accuracy of the information provided on these sites. Please be aware that other web sites may obtain or use information about you differently than us. We recommend you read the privacy policies of any web site you visit before using their services.
  1. Request copies of your credit reports annually from:
    Equifax (800-685-1111),
    Experian (888-397-3742),
    TransUnion ( 800-888-4213).
  2. Scrutinize monthly credit and charge card bills to ensure you made the purchases. Keep and file receipts.
  3. Don't give people information that does not pertain to the transaction at hand.
  4. Don't leave credit cards lying around anywhere. Don't carry more plastic than you need.
  5. Pick complicated passwords and PIN numbers. These make it harder for thieves to figure out. Never use a name or a word from the dictionary as a password. Don't carry or keep pass words or PIN numbers where they can be used in conjunction with any stolen cards, receipts, computer transactions, etc.
  6. Don't carry your Social Security card. Memorize the number and keep the card in a secure place.
  7. Don't carry health insurance cards. Instead carry photocopies with ID numbers blanked out.
  8. If an expected bill does not arrive, find out why. It may have been intercepted.
  9. Buy a crosscut paper shredder and thoroughly destroy discarded credit card offers and other discarded mail with any personal information on it.
  10. Call 888-567-8688 and ask that your name be removed from pre-approved credit card lists.
  11. Don't give any personal information over the phone unless you initiate the call.
  12. Don't give any account numbers or PINs through the email.
  13. Review the USUCCU Privacy Policy for more on what we do to keep your information safe.
  14. Reconcile your banking accounts monthly.

Resources you can use:

What can you do if you suspect you are a victim (or attempted victim) of stolen identity?

  1. Report the incident to the police.
  2. Get copies of your credit report. Deal with fraud units. Ask to have a fraud alert placed on your file. This warns creditors to contact you before credit applications are approved. If your credit reports contain any bogus accounts, you will need to contact the creditors directly and provide them with police reports and supporting documents to prove you are not the person who opened the account.
  3. Contact credit card companies about false charges as soon as you are aware of them. Most have policies in place and maximum liability caps for cardholders.
  4. Alert the Feds. Report the incident to the Federal Trade Commission's (FTC) identity theft hotline, a consumer-assistance and information center (877-id-theft).
  5. Notify the US Postal Service. If you suspect your mail has been stolen, report it. It is a federal crime. Check http://www.usps.gov/websites/depart/inspect for advice on mail safety.
  6. Cancel your driverÍs license and request a new one be issued.

Identity theft often begins with a stolen wallet. How can you minimize your risk?

Carry only what you need in your wallet like a drivers license, one credit card, one ATM card, etc. Keep a record at home of credit card numbers as well as appropriate phone numbers to call if they are lost or stolen.

What do most people carry in their wallets that help identify thieves carry out their dirty deeds?

  1. Medical insurance cards: These typically carry the medical record number (often a Social Security number).
  2. Bank debit or ATM card (with or without PIN): It's bad enough for a thief to have the card itself... combine the card with the assigned PIN and the thief can clean out an account. Some banks will not assume liability if a PIN was used to perpetrate the crime. They consider the PIN to be an electronic signature of the customer authorizing the transaction.
  3. Credit card: With this card or just the number off the card, a thief can make orders across the country by phone, through the Internet, and so on.
  4. Driver's license: Altered duplicates are easy to make with the right software. The license then can be used as "picture identification" to carry out a number of bad deeds.
  5. Checkbook: The checks can be used and/or the routing and transit numbers off the checks can be used to originate fraudulent ACH transactions.
  6. Store receipts: These might have the credit card number (see 3 above).
  7. AT&T or calling cards: The thief may use the card or sell it and rack up thousands of dollars in calls, especially if the PIN is with the card.
  8. Other cards or personal information: Any card or document containing social security numbers, credit card numbers, account numbers, addresses, and so forth can be used to perpetrate fraud.

If you are a member of USU Charter Credit Union and you suspect that you may be a victim of identity theft, contact the Credit Union immediately.

The number to call is 753-4080 (800-248-6361) extensions 3006, 3007 or 3029.
Or leave a message at info@usuccu.org