1. What is the eBenefits Program?
eBenefits is a program USUCCU implemented to enhance our automated
services, and to help keep you 'in the know' with your finances.
The program is made up of 2 services: Special Promotions, and Email Notifications.
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2. How do I subscribe or unsubscribe
to eBenefits?
Subscribe through the Web Teller, by fax, or in person at one
of the credit union's two offices.
Unsubscribe by following the instructions at the end of the eBenefits
email you received, in person, by fax, or through the Web Teller.
Be sure to include your account number and the services you would
like to discontinue.
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3. Do you share your email address list
with other business?
The Credit Union has never sold and will not sell or provide
your personal information to third parties. We may, however, share
personal information with our credit union operating partners
and affiliates (our service organization for example) as allowed
by law, if that information is required to provide a service or
product you have requested, a financial product you may be interested
in, or if the information is necessary to provide a service agreed
to in advance between you and the Credit Union.
For full disclosure, see our Privacy
Policy.
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4. How do I update my email address?
Email addresses can be updated in person at one of our offices
or by fax (with signature). You can also update your email address
by accessing the Message Board within Web Teller and typing in
your account number, previous email address, and new email address
in the body of the message.
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5. What type of emails are being sent?
- Notifications
- Notifications provide you with reminders or important information
regarding your USU Charter Credit Union account. Types of
notifications currently available include Notice of Non-sufficient
Funds (ACH, Debit Cards, Credit Cards, Checks), CD Maturity,
Holiday Observance, and New Service Notification.
- Special Offers
- Special Offers let you know about special promotions available
only to those signed up to receive eBenefits Special Offers.
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6. How often will I receive emails from
USUCCU?
| Notifications |
When applicable |
| Special Offers |
Monthly |
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