The Web Teller has recently been improved and may require that you upgrade your browser on your computer (browser examples: Internet Explorer or Netscape Communicator). Credit Union Members, please read below if you are having difficulty using the new Web Teller.

Web Teller now requires at least either Microsoft Internet Explorer version 5.50 or 6.0 or Netscape Communicator/Navigator version 6.2.2* with 128bit encryption in order to view your account information. If you are having difficulty connecting to Web Teller or other errors within Web Teller, then please read the instructions below to upgrade your browser.

Note: You must DOWNLOAD AND INSTALL (Run) the new file to upgrade. Simply downloading the file(s) DOES NOT upgrade your browser.

PC Users	WebTV Users
Mac Users	DSL/Cable Internet Access Users

PC Users:

Microsoft Internet Explorer Windows 95/98/98SE/ME/NT/2000 PC Users:

Web Teller requires users to upgrade to Microsoft Internet Explorer version 5.50 or 6.0 with 128bit encryption. Microsoft Internet Explorer users click here to upgrade.

Internet Explorer Version 5.5 or 6.0 Users:

If you already have Microsoft Internet Explorer version 5.50 click here to upgrade to 128-bit encryption.

If you already have Microsoft Internet Explorer version 5.50 or 6.0 and 128bit encryption, but the drop-down menus on the left are not showing, you must download and install Java Virtual Machine from Sun (J2SE).

CLick here http://java.sun.com/getjava to begin the download. This link will automatically start the download and installation.

If you have any problem with the automatic download you can click here http://java.sun.com/j2se/1.4.1/download.html to download the program manually.

Netscape Communicator/Navigator 95/98/98SE/ME/NT/2000 PC Users:

Web Teller requires users to upgrade to at least Netscape Communicator version 6.2.2 with 128 bit encryption. Netscape users click here to upgrade.

Netscape Version 6 Users:

Web Teller requires the full version which includes Java. Click here to download the most current Netscape version. Note: You must run the file after you download it.

If you already have Netscape Version 6.2.2 with 128bit encryption but the drop-down menus on the left are not shown click here to download the fix. Note: You must run the file after you download it.

AOL users: click here to upgrade.

MSN users: click here to upgrade.

Top

Mac Users:

We have noticed that some Mac users using Netscape have had problems accessing Web Teller. At this time we recommend those users download Microsoft Internet Explorer. Macintosh users click here to download Microsoft Internet Explorer version 5.

Top

WebTV Users:

We have recognized screen formatting problems when accessing Web Teller with WebTV. Web Teller uses Java to create drop-down menus on the left of the screen which WebTV shows as text links. WebTV does not support Java at this time. We are sorry for any inconvenience this may cause, however, you can still perform any of the options of Web Teller.

Top

DSL/Cable Internet Access Users:

Users of DSL/Cable Internet service providers such as "Zoomtown", "RoadRunner", "@Home", etc. should have no problem connecting to Web Teller unless the default settings have been changed. For example, if PC software was wiped out and restored. If you have problems connecting, please contact your internet service provider first to make sure your network settings are correct. If you access Web Teller from work and have problems connecting, please contact your network administrator first to see if your PC is set-up properly.

Top